Our ethos

Our clients are at the core of everything we do. We genuinely care about you and want to provide you with the best service and advice possible.

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We absolutely love what we do!!

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Jonny is incredibly compassionate and dedicated. If your circumstances aren’t ideal, you can rest assured that he’ll be there for you and will do his best to help you secure a mortgage for that dream home.

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Joanne is incredibly organised and will always keep you in the loop. She’ll make sure to chase up any necessary information and report back to Jonny and you, so everyone is always on the same page.

Technology

For a firm of our size, we invest quite heavily in automations and A.I.​ This isn't just to make our lives easier (though to be honest, it does), it is also to ensure a better level of service for you!

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We've got your back when comes to after sales service. We use a system that keeps tabs on your home's value, your outstanding balance and compares it to other available deals multiple times a month to make sure you're still getting the best rate. If it's worth paying early repayment charges to get out of your deal early, we'll give you the heads up. If not, we will be in touch when the deal ends to remind you to do something about it.

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You will also receive: ​

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• Email and text confirmations and reminders when you book an appointment in with us using our booking page.

• Video call appointments

• A text message on your birthday

• A text message wishing you a Merry Christmas